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Terms of Use

Last updated March 30, 2023

INNODEX LIMITED PERMANENT AGREEMENT WILL NOT BE PROVIDED TO ANY INDIVIDUAL OR CORPORATED IN THE AMERICA (collectively "American") OR AN INDEX LIMITED OR REGISTERED OFFICE. In addition, no service (defined below) is provided to individuals or organizations that reside in a restricted area (as defined below), are citizens, have established, or have registered offices. corporation in a restricted area, "restricted person"). We do not make exceptions. Therefore, if you are an American, do not attempt to use a permanent contract, or if you are a limited individual, do not attempt to use the service. The use of virtual private networks ("VPNs") to bypass the restrictions set forth herein is prohibited.

These Terms and Conditions are made between you and INNODEX LIMITED and its affiliates ("INNODEX", "We", "We", "We", and "Our") in public or in your representative company or other corporation ("You" or "You" (commonly referred to as this "Terms") in connection with your use.

  • INNODEX LIMITED and (including subdomains, content, marks and services, respectively) Access and access to websites Web applications; mobile applications; and all related sites linked by INNODEX (all materials and services available here, subsequent websites or applications, "site").
  • All products and features available through the site, including orderbooks, matching engines, smart contracts, distributed applications, APIs and cryptocurrencies, and any other software developed by INNODEX or third people for blockchain transactions

Please read these Terms carefully, as these Terms govern your use of the Site to access the order book, matching engine, smart contracts, decentralized applications, APIs and all other software that INNODEX or a third party has developed for trading cryptocurrencies and other blockchain-based assets (collectively, “Digital Assets”), including entering into perpetual contracts (“Perpetual Contracts”) related to Digital Assets, exchanging one Digital Asset for another Digital Asset through the 0x API, receiving non-fungible tokens (“NFTs”); your use of the computation and storage scalability service known as “StarkEx” (the “StarkEx Service”); and your registration for or attendance at events sponsored or hosted by INNODEX (collectively, the “Services”). These Terms expressly cover your rights and obligations, and our disclaimers and limitations of legal liability, relating to your use of, and access to, the Site and the Services. By clicking “I agree” (or a similar language) to these Terms, acknowledging these Terms by other means, or otherwise accessing or using the Site or the Services, you accept and agree to be bound by and to comply with these Terms, including the mandatory arbitration provision in Section 15. If you do not agree to these Terms, then you must not access or use the Site or the Services.

Please carefully review the disclosures and disclaimers set forth in Section 12 in their entirety before using any software developed by INNODEX. The information in Section 12 provides important details about the legal obligations associated with your use of the Services. By accessing or using the Site or the Services, you agree that INNODEX does not provide execution, settlement, or clearing services of any kind and is not responsible for the execution, settlement, or clearing of transactions automated through the Services.


We reserve the right, in our sole discretion, to modify these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by providing notice through the Services or updating the “Last Updated” date at the top of these Terms. Unless we state otherwise in our notice, all such modifications are effective immediately, and your continued use of the Site and the Services after we provide that notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, then you must stop using the Site and the Services.


2.1 As a condition to accessing or using the Services or the Site, you represent and warrant to INNODEX the following:

  • if you are entering into these Terms as an individual, then you are of legal age in the jurisdiction in which you reside and you have the legal capacity to enter into these Terms and be bound by them;
  • if you are entering into these Terms as an entity, then you must have the legal authority to accept these Terms on that entity’s behalf, in which case “you” (except as used in this paragraph) will mean that entity;
  • if you are entering into these Terms to access Perpetual Contracts or will in the future access Perpetual Contracts, then you are not a US Person and are not accessing the Perpetual Contracts from a US IP address;
  • you must not be a resident, citizen or agent of, or incorporated in, and do not have a registered office in Iran, Cuba, North Korea, Syria, Myanmar (Burma), the regions of Crimea, Donetsk or Luhansk, or any other country or region that is the subject of comprehensive country-wide or region-wide economic sanctions by the United States (collectively, “Restricted Territories”);
  • you are not the subject of economic or trade sanctions administered or enforced by any governmental authority or otherwise designated on any list of prohibited or restricted parties (including the list maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury) (collectively, “Sanctioned Person”);
  • you do not intend to transact with any Restricted Person or Sanctioned Person;
  • you do not, and will not, use a VPN or any other privacy or anonymization tools or techniques to circumvent, or attempt to circumvent, any restrictions that apply to the Services; and
  • your access to the Services (a) is not prohibited by and does not otherwise violate or assist you to violate any domestic or foreign law, rule, statute, regulation, by-law, order, protocol, code, decree, or another directive, requirement, or guideline, published or in force that applies to or is otherwise intended to govern or regulate any person, property, transaction, activity, event or other matter, including any rule, order, judgment, directive or other requirement or guideline issued by any domestic or foreign federal, provincial or state, municipal, local or other governmental, regulatory, judicial or administrative authority having jurisdiction over INNODEX, you, the Site or the Services, or as otherwise duly enacted, enforceable by law, the common law or equity (collectively, “Applicable Laws”); and (b) does not contribute to or facilitate any illegal activity.

2.2 As a condition to accessing or using the Services or the Site, you acknowledge, understand, and agree to the following:

  • from time to time, the Site and the Services may be inaccessible or inoperable for any reason, including: (a) equipment malfunctions; (b) periodic maintenance procedures or repairs that INNODEX or any of our suppliers or contractors may undertake from time to time; (c) causes beyond INNODEX’s control or that INNODEX could not reasonably foresee; (d) disruptions and temporary or permanent unavailability of underlying blockchain infrastructure; or (e) unavailability of third-party service providers or external partners for any reason;
  • we reserve the right to disable or modify access to the Site and the Services (such as restricting features of the Services) at any time in the event of any breach of these Terms, including, if we reasonably believe any of your representations and warranties may be untrue or inaccurate, and we will not be liable to you for any losses or damages you may suffer as a result of or in connection with the Site or the Services being inaccessible to you at any time or for any reason;
  • the Site and the Services may evolve, which means INNODEX may apply changes, replace, or discontinue (temporarily or permanently) the Services at any time in our sole discretion;
  • the pricing information and other data provided on the Site does not represent (i) an offer, a solicitation of an offer, or recommendation to enter into, a transaction with INNODEX (other than the payment of fees to INNODEX) or (ii) any advice regarding a transaction entered into using the Site and the Services;
  • you are solely responsible for your use of the Services, including all of your transfers of Digital Assets;
  • to the fullest extent not prohibited by Applicable Law, we owe no fiduciary duties or liabilities to you or any other party, and that to the extent any such duties or liabilities may exist at law or in equity, you hereby irrevocably disclaim, waive, and eliminate those duties and liabilities;
  • you are solely responsible for reporting and paying any taxes applicable to your use of the Services;
  • we have no control over, or liability for, the delivery, quality, safety, legality, or any other aspect of any Digital Assets that you may transfer to or from a third party, and we are not responsible for ensuring that an entity with whom you transact completes the transaction or is authorized to do so, and if you experience a problem with any transactions in Digital Assets using the Services, then you bear the entire risk;
  • We may occasionally run contests, promotions, prizes, or other activities, or provide recommendation programs ("promotion and recommendation") that may be subject to separate terms and rules that may include certain qualifications. You are responsible for reading and determining whether you are eligible to participate in all terms and conditions and rules relating to promotions and recommendations. If you participate in or participate in promotions and recommendations, you agree to comply with all terms and conditions and rules of those promotions and recommendations. All promotions and recommendations are optional and you should not participate or participate in them unless you agree to comply with all of these Terms and Conditions and Rules.
  • INNODEX reserves the right to add, modify, or remove discounts and other aspects of such promotions and recommendations if you receive commission discounts on promotions and recommendations that are not subject to separate terms and regulations.

2.3 As a condition for accessing or using a service or site, you pledge to INNODEX.

  • in connection with using the Services, you only will transfer legally-obtained Digital Assets that belong to you;
  • you will obey all Applicable Laws in connection with using the Services, and you will not use the Site or the Services if the laws of your country, or any other Applicable Law, prohibit you from doing so;
  • All digital assets you use in connection with the Services are owned by you or you have valid permission to take action using those digital assets.
  • In addition to complying with all restrictions, prohibitions, and other provisions of these Terms, you maintain security and confidentiality of (a) any information you provide on the Site and during use of the Services is accurate and up-to-date; and (b) private keys, passwords, API keys, INNODEX service accounts associated with public Ethereum and Solana INNODEX internal wallet addresses.

3. Fee and Price Quotation

Unless otherwise specified under the promotion operated by INNODEX in relation to the use of the service, all costs necessary to interact with Ethereum and Solana Blockchain, including the "Gas Fee" cost, and all other costs reflected, shall be paid. When you use the services provided by the site, we try to provide accurate fee information, but this information reflects our estimated fees, which may differ from the actual fees paid to use the service and interact with Ethereum and Solana blockchain.


All information provided in connection with your access and use of the Site and the Services is for informational purposes only and should not be construed as professional advice. You should not take, or refrain from taking, any action based on any information contained on the Site or any other information that we make available at any time, including blog posts, data, articles, links to third-party content, discord content, news feeds, tutorials, tweets, and videos. Before you make any financial, legal, or other decisions involving the Services, you should seek independent professional advice from an individual who is licensed and qualified in the area for which such advice would be appropriate. The Terms are not intended to, and do not, create or impose any fiduciary duties on us. You further agree that the only duties and obligations that we owe you are those set out expressly in these Terms.


You may not use the service to participate in the activity category ("Forbidden Use") specified below. The specific activities specified below represent prohibited use but are not complete. If you are unsure whether your service use includes prohibited use, or if you have any other questions about how these requirements apply to you, please contact . By using the Site or Service, you confirm that you will not use the Site or Service to.

  • violate any Applicable Laws including any relevant and applicable anti-money laundering and anti-terrorist financing laws and sanctions programs, such as the Bank Secrecy Act and the U.S. Department of Treasury’s Office of Foreign Asset Controls;
  • Use of INNODEX's intellectual property rights, names, or logos, including the use of INNODEX's transactions, services, or license marks without INNODEX's express consent or in a manner that harms INNODEX, any act that implies a false warranty or partnership of INNODEX
  • Engage in inappropriate or abusive trading practices, including fraudulent or scheme for fraud, deception, or misleading. (a) Trade or advance before other users of the Service; (b) Fraudulent transactions; (c) Accommodation transactions; (d) Virtual transactions or non-competitive transactions; (f) Permanent contracts or cornering or cornering attempts; (g) Violation of bids or offers; (h) manipulation; (j) Spoofing (k) One party's net bid for the purpose of making a market price that does not reflect the market. (m) Any other transaction activity that abuses, inappropriate or interferes with the operation of the interface, as determined by INNODEX
  • Use of the service in such a way that it may prevent, negatively affect, or inhibit other users from fully enjoying the service, or in any way impair, deactivate, overload, or damage the functionality of the site or service. The act of bypassing content filtering techniques, security measures, or access controls used by INNODEX on the site, including the use of VPNs.
  • use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Services, to extract data, or to introduce any malware, virus, Trojan horse, worm, logic bomb, drop-dead device, backdoor, shutdown mechanism or other harmful material into the Site or the Services;
  • provide false, inaccurate, or misleading information while using the Site or the Services or engage in activity that operates to defraud INNODEX, other users of the Services or any other person;
  • use or access the Site or the Services to transmit or exchange Digital Assets that are the direct or indirect proceeds of any criminal or fraudulent activity, including terrorism or tax evasion;
  • use the Site in any way that is, in our sole discretion, libelous, defamatory, profane, obscene, pornographic, sexually explicit, indecent, lewd, vulgar, suggestive, harassing, stalking, hateful, threatening, offensive, discriminatory, bigoted, abusive, inflammatory, fraudulent, deceptive or otherwise objectionable, or likely or intended to incite, threaten, facilitate, promote, or encourage hate, racial intolerance or violent acts against others;
  • use the Site or the Services from a jurisdiction (including an IP address in a jurisdiction) that we have, in our sole discretion, determined is a jurisdiction where the use of the Site or the Services is prohibited, including the United States of America or any Restricted Territory;
  • harass, abuse or harm another person, including INNODEX’s employees and service providers;
  • impersonate another user of the Services or otherwise misrepresent yourself; or
  • engage or attempt to engage, or encourage, induce or assist any third party to engage or attempt to engage in any of the activities prohibited under this Section 5 or any other provision of these Terms.

6. Ownership

6.1.You acknowledge that certain aspects of the Site or the Services may use, incorporate or link to certain open-source components and that your use of the Site or Services is subject to, and you will comply with, any applicable open-source licenses that govern any such open-source components (collectively, the “Open-Source Licenses”). Without limiting the generality of the foregoing, you may not (a) resell, lease, lend, share, distribute, or otherwise permit any third party to use the Site or the Services; (b) use the Site or the Services for time-sharing or service bureau purposes; or (c) otherwise use the Site or the Services in a manner that violates the Open-Source Licenses.

6.2.Excluding third-party software that the Site or the Services incorporates, as between you and INNODEX, INNODEX owns the Site and the Services, including all technology, content and other materials used, displayed or provided on the Site or in connection with the Services (including all intellectual property rights subsisting therein, whether or not subject to the Open-Source Licenses), and hereby grants you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to access and use those portions of the Site and the Services that are proprietary to INNODEX and not available pursuant to the Open-Source Licenses.

6.3.Any of INNODEX’s product or service names, logos, and other marks used on the Site or as a part of the Services, including INNODEX's name and logo, are trademarks owned by INNODEX or our licensors. You may not copy, imitate, or use them without the prior written consent of INNODEX or the applicable licensors, and these Terms do not grant you any rights in those trademarks. You may not remove, obscure, or alter any legal notices displayed in or along with the Site or the Services.

6.4. The service is non-binding. Depositing digital assets in smart contracts developed by INNODEX always retains control of those digital assets. The security key for an account linked to an INNODEX internal wallet that transfers digital assets, or the private key for an email address account, is the only security key that can control the digital assets that are sent to smart contracts developed by INNODEX. In some cases, digital assets can only be withdrawn from smart contracts developed by INNODEX to Ethereum and Solana user wallet addresses where digital assets have been deposited.


The Services provide, or third parties may provide, links to other World Wide Web or accessible sites, applications, or resources. You acknowledge and agree that INNODEX is not responsible for the availability of such external sites, applications or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.


We may, at our sole discretion, from time to time and with or without prior notice to you, modify, suspend or disable (temporarily or permanently) the Services, in whole or in part, for any reason whatsoever, including to only allow open Perpetual Contracts to be closed. Upon termination of your access, your right to use the Services will immediately cease. We will not be liable for any losses suffered by you resulting from any modification to any Services or from any modification, suspension or termination, for any reason, of your access to all or any portion of the Site or the Services. The following sections of these Terms will survive any termination of your access to the Site or the Services, regardless of the reasons for its expiration or termination, in addition to any other provision which by law or by its nature should survive: Section 7 and Sections 9 through Section 17.


9.1 You understand and agree to the inherent risks associated with cryptographic systems and blockchain-based networks by using or interacting with services such as smart contract-based tokens, including the use and complexity of underlying digital assets such as ETH and SOL, and with systems interacting with blockchain-based networks. INNODEX does not own or control the underlying software on which the blockchain network is formed. In general, the software underlying the blockchain network, including Ethereum and Solana Blockchain, is an open source that anyone can use, copy, modify, and distribute. By using the service, you acknowledge and agree that (a) INNODEX is not responsible for the operation of the blockchain-based software and network on which the service is based, and (b) there is no guarantee of the functionality, security, or availability of the service. Blockchain networks use public and security key encryption. You are solely responsible for protecting the security key. We cannot access your security key. Losing control of security keys will permanently and irreversibly deny access to digital assets on Ethereum and Solana blockchain or other blockchain-based networks. INNODEX or any other person or organization may not search or protect your digital assets. If you lose your security key, you cannot transfer your digital assets to another blockchain address or wallet. If this happens, you cannot realize the value or utility of the digital assets you can hold.

9.2.The Services and your Digital Assets could be impacted by one or more regulatory inquiries or regulatory actions, which could impede or limit the ability of INNODEX to continue to make available our proprietary software and could impede or limit your ability to access or use the Services.

9.3. You acknowledge and understand that encryption is an ongoing area with advances in code cracking or other technological advances, such as the development of quantum computers that can pose a risk to digital assets and services, resulting in theft or loss of your digital assets. To the extent possible, we plan to update our smart contracts developed by INNODEX to explain the evolution of encryption technology and incorporate additional security measures needed to address the risks posed by technological advances, but we do not guarantee full security of our services.

9.4. You understand that as Ethereum and Solana blockchains are still in development, there are technology and security risks when using the service, in addition to the uncertainties associated with digital assets and the transactions in them. You acknowledge that the costs of trading on Ethereum and Solana blockchains are variable and may increase at any time, affecting all activities that occur on Ethereum and Solana blockchains, resulting in price fluctuations or increased costs when using the service.

9.5 .You acknowledge that the Services are subject to flaws and that you are solely responsible for evaluating any code provided by the Services or Site. This warning and other warnings that INNODEX provides in these Terms are in no way evidence or represent an on-going duty to alert you to all of the potential risks of utilizing the Services or accessing the Site.

9.6 We intend to provide accurate and timely information and data while you are using the Service, but the Site and other information available when using the Service may not be completely accurate or up-to-date, including technical inaccuracies or typographical errors. In order to continue providing as complete and accurate information as possible, information, including information about our policies, may be changed or updated from time to time without prior notice. Therefore, you must verify all information before relying on it, and any decision based on information contained on the site or as part of the service is entirely your responsibility. There is no representation of the accuracy, completeness, or appropriateness of the pricing information distributed through the site or when using the service. Price and pricing information can be higher or lower than the prices offered on platforms that offer similar services.

9.7 Using or interacting with services requires a comprehensive understanding of application encryption and computer science to understand unique risks, including those listed above. You state and warrant that you have relevant knowledge and skills. References to digital asset types during site or service use do not indicate our approval or non-approval of the technology on which digital assets depend and should not be used on behalf of your understanding of risk. It depends on each type of digital asset. Although we intend to provide accurate and timely information and data on the Site and during

9.8. In particular, the use of services for digital asset transactions and permanent contracting can entail financial risks. Digital assets, especially those associated with indefinite contracts, are inherently highly experimental, risky, and volatile. Transactions made in connection with the Services are irreversible, final and non-refundable. You acknowledge and agree to access and use the Site and Services at your own responsibility. Loss risk can be significant for digital asset transactions, especially when signing permanent contracts. Therefore, in light of your situation and financial resources, you should carefully consider whether such a transaction is suitable for you. By using the Services, you have stated and warranted that you have and will be responsible for conducting an independent assessment and investigation of the risks of a particular transaction and the risks of underlying digital assets, including indefinite contracts. You indicate that you have sufficient knowledge, market sophistication, professional advice and experience to assess the benefits and risks of any transaction undertaken in connection with services or digital assets. You accept all consequences of using the Service, including the risk of indefinite access to your digital assets. All transaction decisions are your sole responsibility. Notwithstanding the terms and conditions hereof, we are not responsible for any use of your services to conduct digital asset transactions, including the conclusion of a permanent contract.

9.9.We must comply with Applicable Law, which may require us to, upon request by government agencies, take certain actions or provide information, which may not be in your best interests.

9.10. You understand that the INNODEX service is still in development, and that technology, transactions, and other risks arise when using the service. These risks include, among other things, delays in transactions, withdrawals, and deposits occurring on INNODEX's servers. You acknowledge that these risks can have a significant impact on your transactions using the service, such as incorrect information presentation on the site for server errors or track transactions using the service for server errors, and above all, you may not be able to fulfill the transactions at the price you want or at all.

9.11 .You understand that you are responsible for all trades you place, including any erroneous orders that may be filled. We do not take any action to resolve erroneous trades that result from your errors.

9.12. You agree, assuming that INNODEX is not responsible for the risks set forth in this clause 9. You hereby waive, waive, and release all claims against INNODEX and our shareholders (including members, directors, executives, employee representatives suppliers, and contractors) from any known information.


You defend, indemnify, and protect INNODEX and our shareholders, members, directors, executives, managers, employees, lawyers, agents, agents, suppliers, and contractors (collectively referred to as "the indemnified parties"). (a) Site or service (included INNODEX service); (b) digital assets related to your Ethereum and Solana INNODEX internal wallet address; (c) feedback or user content provided to INNODEX in connection with the site or service (if any) (d) breach of your Terms and Conditions or (e) your infringement or abuse of the rights of another person or organization. If you are obligated to indemnify an indemnifying party, INNODEX (or at our sole discretion) has the right to control all actions or procedures and determine whether INNODEX wishes to do so. Agree to work with INNODEX on some terms, if so.


INNODEX is a software developer. INNODEX does not operate a digital asset or derivative exchange platform, does not provide transaction execution or liquidation services, and has no supervision, participation or control over your transactions using the services. All transactions between software users developed by INNODEX are executed as P2P directly between the user's Ethereum and Solana INNODEX internal wallet addresses through smart contracts.

  • You are responsible for complying with all Applicable Laws that govern your Perpetual Contracts. As a result of restrictions under the Commodity Exchange Act and the regulations promulgated thereunder by the U.S. Commodity Futures Trading Commission (“CFTC”), no US Person may enter into Perpetual Contracts using the Services.
  • You understand that INNODEX is not registered or licensed by any regulatory agency or authority. No such agency or authority has reviewed or approved the use of the INNODEX-developed software.
  • To the maximum extent permitted under Applicable Law, the Site and the Services (and any of their content or functionality) provided by or on behalf of us are provided on an “AS IS” and “AS AVAILABLE” basis, and we expressly disclaim, and you hereby waive, any representations, conditions or warranties of any kind, whether express or implied, legal, statutory or otherwise, or arising from statute, otherwise in law, course of dealing, or usage of trade, including the implied or legal warranties and conditions of merchantability, merchantable quality, quality or fitness for a particular purpose, title, security, availability, reliability, accuracy, quiet enjoyment and non-infringement of third party rights. Without limiting the foregoing, we do not represent or warrant that the Site or the Services (including any data relating thereto) will be uninterrupted, available at any particular time, or error-free. Further, we do not warrant that errors in the Site or the Service are correctable or will be correctable.
  • You acknowledge that your data on the Site may become irretrievably lost or corrupted or temporarily unavailable due to a variety of causes, and agree that, to the maximum extent permitted under Applicable Law, we will not be liable for any loss or damage caused by denial-of-service attacks, software failures, viruses or other technologically harmful materials (including those which may infect your computer equipment), protocol changes by third-party providers, Internet outages, force majeure events or other disasters, scheduled or unscheduled maintenance, or other causes either within or outside of our control.

The disclaimer of implied warranties contained herein may not apply if and to the extent such warranties cannot be excluded or limited under the Applicable Law of the jurisdiction in which you reside.


In no event will INNODEX, our suppliers and contractors, and our and our suppliers’ and contractors’ respective stockholders, members, directors, officers, managers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, the “Risk Limited Parties”) be liable for any incidental, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including damages for loss of fiat, assets, data, information, revenue, opportunities, use, goodwill, profits or other business or financial benefit) arising out of or in connection with the Site and the Services (and any of their content and functionality, including the StarkEx Service), any execution or settlement of a transaction, any performance or non-performance of the Services, your Digital Assets, Perpetual Contracts or any other product, service or other item provided by or on behalf of INNODEX, whether under contract, tort (including negligence), civil liability, statute, strict liability, breach of warranties, or under any other theory of liability, and whether or not we have been advised of, knew of or should have known of the possibility of such damages and, notwithstanding any failure of the essential purpose of these Terms or any limited remedy hereunder, nor is INNODEX in any way responsible for the execution or settlement of transactions between users of INNODEX-developed software.


In no event shall INNODEX be liable for the performance or non-performance of any website, service (and all contracts, unlawful acts (including negligence), Services provided by INNODEX for civil purposes or on behalf of INNODEX, digital assets, indefinite contracts or other products, services, or other items, statutory, strict liability, or other liability theory, which shall not exceed the amount of fees paid by you to INNODEX under these Terms in the two months immediately preceding the event giving rise to the claim for liability.


Please read the following section carefully because it requires you to arbitrate certain disputes and claims with INNODEX and limits how you can seek relief from INNODEX. Also, arbitration precludes you from suing in court or having a jury trial.

You and INNODEX agree that any dispute arising out of or related to these Terms or the Services is personal to you and INNODEX and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action, or any other type of representative proceeding.

Except for small claims disputes in which you or INNODEX seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or INNODEX seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and INNODEX waive your rights to a jury trial and have any dispute arising out of or related to these Terms or the Services resolved in court. Instead, for any dispute or claim that you have against INNODEX or relating in any way to the Services, you agree to first contact INNODEX and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to INNODEX. The Notice you send to INNODEX email( must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the claim; and (c) set forth the specific relief sought. Our notice to you will be similar in form to that described above. If you and INNODEX cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. All disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. Arbitration proceedings will be held in San Francisco, California, under the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”). The most recent version of the JAMS Rules are available on the JAMS website and are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason.

You and INNODEX agree that these Terms affect interstate commerce and that the enforceability of this Section 12 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

You and INNODEX agree that these Terms affect interstate commerce and that the enforceability of this Section 12 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The arbitrator, INNODEX, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including all information gathered, prepared, and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.

You and INNODEX agree that for any arbitration you initiate, you will pay the filing fee and all other JAMS fees and costs. For any arbitration initiated by INNODEX, INNODEX will pay all JAMS fees and costs. You and INNODEX agree that the state or federal courts of the State of California and the United States sitting in San Francisco, California have exclusive jurisdiction over the enforcement of an arbitration award.

Any claim arising out of or related to these Terms or the Services must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred, which means that you and INNODEX will not have the right to assert the claim.

If any portion of this Section 14 is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 14 or the parties’ ability to compel arbitration of any remaining claims on an individual basis under this Section 14; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 14 is found to prohibit an individual claim seeking public injunctive relief, then that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 14 will be enforceable.


The interpretation and enforcement of these Terms, and any dispute related to these Terms, the Site or the Services, will be governed by and construed and enforced under the laws of the State of California, as applicable, without regard to conflict of law rules or principles (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. You agree that we may initiate a proceeding related to the enforcement or validity of our intellectual property rights in any court having jurisdiction. For any other proceeding that is not subject to arbitration under these Terms, the state and federal courts located in San Francisco, California will have exclusive jurisdiction. You waive any objection to venue in any such courts.


16.1.Please refer to our privacy policy, which is incorporated herein by reference and available at, for information about how we collect, use, share and otherwise process information about you.

16.2.You consent to receive all communications, agreements, documents, receipts, notices, and disclosures electronically (collectively, our “Communications”) that we provide in connection with these Terms, the Site or any Services. You agree that we may provide our Communications to you by posting them on the Site, by emailing them to you at the email address you provide in connection with using the Services, if any, or by Telegram at the username you provided to us during the course of your use of the Site or the Services. You should maintain copies of our Communications by printing a paper copy or saving an electronic copy. You may also contact us with questions, complaints, or claims concerning the Services at

16.3.Any right or remedy of INNODEX set forth in these Terms is in addition to, and not in lieu of, any other right or remedy whether described in these Terms, under Applicable Law, at law, or in equity. The failure or delay of INNODEX in exercising any right, power, or privilege under these Terms will not operate as a waiver thereof.

16.4.The invalidity or unenforceability of any of these Terms will not affect the validity or enforceability of any other of these Terms, all of which will remain in full force and effect.

16.5.We will have no responsibility or liability for any failure or delay in performance of the Site or any of the Services, or any loss or damage that you may incur, due to any circumstance or event beyond our control, including any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction.

16.6.You may not assign or transfer any right to use the Site or the Services, or any of your rights or obligations under these Terms, without our express prior written consent, including by operation of law or in connection with any change of control. We may assign or transfer any or all of our rights or obligations under these Terms, in whole or in part, with or without notice or obtaining your consent or approval.

16.7.Except to the extent otherwise provided or unless the context otherwise requires, for the purposes of these Terms: (a) headings of sections are for convenience only and will not be used to limit or construe such sections; (b) whenever the words “include,” “includes” or “including” are used in these Terms, they are deemed to be followed by the words “without limitation”; and (c) the use of “or” is not intended to be exclusive.

16.8.These Terms contain the entire agreement between you and INNODEX, and supersede all prior and contemporaneous understandings between the parties with respect to the Site and the Services.

16.9.In the event of any conflict between these Terms and any other agreement you may have with us, these Terms will control unless such other agreement specifically identifies these Terms and declares that such other agreement supersedes these Terms.

16.10.You agree that, except as otherwise expressly provided in this Agreement, there is no third-party beneficiaries to the Agreement other than the Indemnified Parties.


With respect to the mobile application that is made available by INNODEX for your use in connection with an Apple-branded product (the “Apple-Enabled Software”), in addition to the other terms and conditions set forth in these Terms, the following terms and conditions apply:

INNODEX and you acknowledge that these Terms are concluded only between INNODEX and you, and not with Apple Inc. or its affiliates (collectively, “Apple”), and that as between INNODEX and Apple, INNODEX, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.

  • You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the Apple Media Services Terms and Conditions (the “Usage Rules”).

  • Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS product that you own or control, as permitted by the Usage Rules.
  • Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
  • Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software, if any, to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty, which will be INNODEX’s sole responsibility, to the extent it cannot be disclaimed under applicable law.
  • INNODEX and you acknowledge that INNODEX, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession or use of that Apple-Enabled Software, including: (a) product liability claims; (b) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
  • You represent and warrant that (i) you are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country; and (ii) you are not listed on any United States government list of prohibited or restricted parties.
  • You must comply with applicable third-party terms of agreement when using the Apple-Enabled Software, including your wireless data service agreement.
  • INNODEX and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you with respect to the Apple-Enabled Software as a third-party beneficiary thereof.
  • If you have any questions, complaints, or claims with respect to the Apple-Enabled Software, the foregoing should be directed to INNODEX in accordance with Section 16.2
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